mega online shop

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Frequently Asked Questions for mega online shop MEGA eG Essen

Which purchase records should I keep for later reference?

Record any accepted change so the latest agreed selection is clear. Keep messages about a reported issue until it is resolved.

What should I remove before sharing an order screenshot publicly?

Check the entire image rather than only the main order section. Check that redaction actually covers the sensitive text in the saved image.

What should I check if I cannot find an order confirmation?

Check filtered message folders when confirmation is expected by email. Review whether the checkout process showed a completed submission or an unfinished step.